Kings Place

Kings Place

eclipse digital media - digital signage and av solutions - apetito customer visitor centre - apetito logo

Kings Place
Indoor Narrow Pixel Pitch LED and Digital Signage network

“Eclipse Digital were fantastic at their delivery and the system has proven to be robust and exactly what we wanted. We’d recommend their services to anyone! ”
Chris Phillips, ICT Director, Kings Place

square meter

pixels

mm pixel pitch

CLIENT BACKGROUND

Kings Place is an independently-funded arts and conference venue in the heart of Kings Cross. Their programme is as diverse, engaging and innovative as the city it’s based in. Kings Place provide a diverse offering of music, spoken word, festivals, comedy and visual art.

UNDERSTANDING THEIR NEEDS

Eclipse Digital Media began working with Kings Place in 2014, where the initial requirement was to migrate from an existing digital signage platform to a new, technically strong and feature rich platform. Over a period of ongoing consultation consisting of various on site meetings, product demonstrations and phone calls, Kings Place were able to identify their digital signage requirements clearly and outline exactly what was most important to them in terms of the new system and display solutions.

Kings Place required an on-premise signage solution with the ability to support live network broadcast streams from events. They also wanted a ‘big impact’ signage solution for their reception space to replace the manual wooden boards.

“Eclipse Digital presented expert knowledge with the ONELAN solution and understood our requirements and objectives perfectly”

Chris Phillips, ICT Director, Kings Place

INSTALL

Digital Signage System

After a consultation period and various product demonstrations and evaluations, Eclipse Digital Media helped Kings Place to settle on using a ONELAN digital signage system.

This system includes an on-premise Content Management Server (CMS) along with a number of Subscriber NTBs some of which include stream-in licenses to decode and display UDP streams broadcast on the Kings Place network.

The subscribers are connected to various displays around the building utilising the existing screen hardware available.

Reception LED Wall

Initially Kings Place specified a video wall requirement for the Reception area to deliver their ‘big impact’. With the dimensions available and desire for making a maximum impact to visitors, Eclipse Digital spent time proposing a variety of video wall solutions along side an LED Narrow Pixel Pitch Video Wall.

To help convince Kings Place LED was the right product for them, Eclipse Digital worked with PSCo to arrange an on site demonstration day where a 3.2mm and 2.4mm pixel pitch Absen LED panels were set up and Kings Place staff were invited to view and examine in detail. After this demo day, Kings Place agreed LED was exactly the right product and opted for the 2.4mm pixel pitch LED panels.

The solution installed was 30 Absen N2 panels covering 2.8m x 1.73m and offering a resolution of 1200 x720. This was installed with a bespoke mount and side framework, along with a light sensor to automatically modulate the brightness of the LED.

Eclipse Digital Media installed all the controllers, remote management computer, digital signage player and light sensor kit within a wall mounted data cabinet in an alcove area behind reception. Eclipse Digital Media also manufactured and installed the alcove door system with integrated light sensor.

eclipse-digital-media-digital-signage-av-solutions-apetito-customer-visitor-centre-case-study-customer-waiting-area-1aeclipse digital media - digital signage and av solutions - apetito customer visitor centre - reception and customer waiting area
eclipse-digital-media-digital-signage-av-solutions-apetito-customer-visitor-centre-case-study-customer-waiting-area-1aeclipse digital media - digital signage and av solutions - apetito customer visitor centre - reception
eclipse-digital-media-digital-signage-av-solutions-apetito-customer-visitor-centre-case-study-customer-waiting-area-1aeclipse digital media - digital signage and av solutions - apetito customer visitor centre - waiting area

RESULTS

“When we opened doors in 2008, the original design team had implemented a digital signage platform already. Although at the time, this system proved to be okay, technology in this area of the market was growing rapidly and it became obvious that the Windows based system was soon becoming outdated and unable to support modern video codec standards. As part of our review into potential replacement platforms, we spend time at conferences such as ISE in Amsterdam to compare the market in which more modern Linux based systems were becoming more common.

We first met Eclipse Digital Media when one of our companies, Green and Fortune were looking for a retail screen for their new events space for their new head office within the venue. Through our experience working with Eclipse, along with our growing relationship with Chris Wood at ONELAN, we opened discussions about the possibility to migrate our signage system to ONELAN in phases. Eclipse Digital presented expert knowledge with the ONELAN solution and understood our requirements and objectives perfectly, as such we soon progressed with a partial introduction as a proof of concept. This proved very quickly to be the right solution and we decided to replace the whole of C-Nario with ONELAN and never looked back.

In the middle of 2017, the Executive Chair of Kings Place Music Foundation, Managing Director and I discussed options to digitise the area behind the welcome desk as part of a venue wide digital upgrade. We outlined our ambitions with Eclipse Digital (as well as some other AV companies) and they came forward with a number of very well considered ideas, including the possibility of building a dedicated LED wall. Because there were uncertainties of this technology, Eclipse Digital arranged with their distributor to bring in two different versions of the Absen LED panels, one with a better pixel pitch, so that we could test the technology against our own content whilst pointing venue lighting on them to test against ambient lighting. This proved to absolutely be the right solution for us and everyone involved bought into the solution. Once this decision was made, Eclipse Digital were fantastic at their delivery and the system has proven to be robust and exactly what we wanted. We’d recommend their services to anyone!”

Chris Phillips, Director of ICT, Kings Place

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Skirmish Paintball Wycombe

Skirmish Paintball Wycombe

eclipse digital media digital signage solutions skirmish paintball high wycombe

SKIRMISH PAINTBALL

CLIENT

Skirmish Wycombe‘s premier 16 acre paintball and outdoor activity centre offers a wide variety of play areas and scenarios with up to 30 players per game. Laser Tag and mini paintball options are also available to cater to all audiences.

ASSESS

“We have always used printed information boards for our Cafe and Paintball Shop but when looking at different options, digital menu boards where the best choice for us.
The primary objective of installing digital signage was to allow us to offer deals for our customers during the day that we could change around depending on the customer base in the venue and help us promote new products and special offers.”

Paul Grover, Operations Manager, Skirmish Wycombe Activity Centre

“Eclipse Digital Media have delivered exactly what we required

Paul Grover, Operations Manager, Skirmish Wycombe Activity Centre

INSTALL

Hardware

With displays already in place, Eclipse Digital provided small form factor Digital Signage media players. 2x Android Mini PC sticks and 1x Intel® Compute Stick paired with cloud based digital signage software embed signage.

Software

embed signage was selected as the Digital Signage software of choice due to a number of factors. Hardware flexibility, intelligent playback, remote updating, affordability and an easy-to-use layout builder made embed signage a clear contender.

eclipse digital media digital signage project skirmish paintball example
eclipse digital media digital signage project skirmish paintball example 2

RESULTS

“We have noticed an increase in sales of products that we showcase on the digital display screen, this is particularly true when we launch a new product line like our Christmas hot drink range.”

Eclipse Digital Media have delivered exactly what we required for the environment that we work in.”

Paul Grover, Operations Manager, Skirmish Wycombe Activity Centre

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PlayFootball

PlayFootball

eclipse digital signage digital signage solutions playfootball 5 a side logo main

“We’re always looking to work with partners who provide innovative ways to enhance the customer’s football experience. The new digital signage, software and hardware that Eclipse Digital Signage provided us, enable us to communicate with our 1.5million plus customers who pass through our sites each year.”

Mark Read, Head of Marketing and Brand at PlayFootball

Eclipse Digital Media - Digital Signage Solutions - PlayFootball

Locations

Displays

Central Control

CLIENT

PlayFootball operates thirteen new generation small sided football centres under the PlayFootball brand and are holders of the coveted FA accreditation for small sided football brands. Each PlayFootball Centre receives over 2,500 individual player visits per week, 30,000 plus across the group per week, that’s 1.5 million plus individual visits per annum. PlayFootball has developed a strong pipeline of sites using the land partnership model. It is a brand with a passionate aim: to get Britain playing football.

ASSESS

PlayFootball wanted to update their customer communication methods and saw digital signage as the right option. They wanted the ability to deliver brand offers to customers as well as key partner promotions. A key element of the solution was to have the ability to display live sport through the signage system and schedule content to play at different times of the day and at different locations.

INSTALL

The Solution

Eclipse Digital Media provided a ONELAN digital signage solution with the ability to take inputs from external HD sources such as Sky TV. Using the ONELAN digital signage network, Eclipse Digital provided PlayFootball with all the necessary tools required to meet their communication objectives. This solution allows them to schedule different content to play at different times of the day, play unique content at each location, switch between brand and key partner communication and live sport fixtures as well as being to update content instantly.

“We’re always looking to work with partners who provide innovative ways to enhance the customer’s football experience. The new digital signage, software and hardware that Eclipse Digital Signage provided us, enable us to communicate with our 1.5million plus customers who pass through our sites each year. With this modern day solution we are able to effectively engage with our customers to promote our own brand and that of our key brand partners. We enable them to talk to our customers about new product launch campaigns and to be able to support continued product awareness, as well as our own in house campaigns. The ability to tailor content based on time, location, whilst showing live sports and showing our teams live fixtures and results as they happen at each centre, means we can be extremely engaging and informative for our customers and offer them the latest technology of a multi-media platform they demand.”

Mark Read, Head of Marketing and Brand at PlayFootball

RESULTS

+ Eye-Catching Communication Tool
+ Tailor Content Based on Time and Location
+ Easy to Use System
+ One Happy Customer

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Knowsley Safari

Knowsley Safari

eclispe digital media digital signage solution university of kent

CLIENT

Knowsley Safari is a zoological park and tourist attraction in the Knowsley area of Merseyside, England. Knowsley Safari contributes to conservation and research through links with conservation projects and universities.

ASSESS

With the business expanding, Knowsley Safari needed a Digital Signage solution that would act as a wayfinding tool as well as delivering key, up-to-date information. Static signage was becoming too costly and time consuming to change. An outdoor touch screen solution would provide the option of updating efficiently with real time information.

PROJECT

Multiple Uses

“Knowsley Safari has many activities and events happening. Things like our animal talks need flexible scheduling and static signage is costly and time consuming to change. A touchscreen gave the option of updating in real time so the information our guests were viewing was up to date.” – David Pennington, Marketing Executive, Knowsley Safari

Hardware

Eclipse Digital worked with Knowsley Safari throughout the entire project and supplied a the 55″ high-bright outdoor capacitive touch digital signage display, ONELAN digital signage player and paired with the cloud based digital signage software embed signage.

eclipse digital media digital signage project knowsley safari park 1
eclipse digital media digital signage project knowsley safari park 2

RESULTS

“There were many companies looking to provide us with our first touchscreen. We decided Eclipse Digital Media because of their competitive pricing together with friendly client services and a simple operating system.”.
David Pennington, Marketing Executive, Knowsley Safari

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Marwell Zoo

Marwell Zoo

eclipse digital media digital signage marwell wildlife zoo case study logo main

MARWELL ZOO

CLIENT

Marwell Zoo, (formerly Marwell Zoological Park) is a 140-acre zoo and registered charity situated at Hampshire, UK. It is home to over 170 exotic and endangered species and situated in beautiful, landscaped surroundings.
Beyond the park itself, the Marwell Wildlife charity works for international conservation, with a particular focus in Africa. The name of the park was changed from Marwell Zoological Park to Marwell Wildlife in 2009 to promote these wider activities.

ASSESS

Marwell Zoo wanted a new interactive way to engage with its visitors. They had an abundance of information they wanted to communicate to visitors and found printed media was limiting. They tasked Eclipse Digital with providing suggestions of ways to engage and communicate more effectively with the park visitors all year round.

Displays

Publisher

NTB

Amazing Result

INSTALL

Hardware

After evaluating various options, Eclipse Digital provided an outdoor interactive wayfinding solution. This outdoor wayfinding solution was composed by Eclipse Digital using an industry leading IP66 rated capacitive touch enclosure, from Harp Visual, a Samsung high-bright commercial grade panel and a ONELAN digital signage content management network.

Custom Enclosure

This was then built onto a beautiful timber framework from outdoor furniture and sign specialists Fitzpatrick Woolmer.

Interactive Map

The map design allows users to explore the park and touch the animal sections to discover key information about them. There are several other areas on the map to discover including, upcoming events, details on becoming a member, talks around the park and general information on where to eat, shop and the location of the facilities. All content can be updated by Marwell’s in house marketing & events team providing them the flexibility required to engage with their visitors and communicate important information in an effective and simplistic manner.

Eclipse Digital Media Digital Signage - Marwell Wildlife Zoo, Outdoor Interactive Touch Wayfinding Map Entrance to Encounter Village

“Eclipse Digital have brought a whole new dimension to how we communicate with and provide information for our visitors… The digital map needed to be easy for all age groups to use, aesthetically pleasing, informative, interactive and easy for us to update and we have been delighted with the end product.”

Becky Glenister – Event Manager, Marwell Zoo

“We currently have two units situated at the front and back of our zoo with a long term plan to install more screens in our 140 acre site. From the start the whole process has been smooth and uncomplicated and we have Eclipse Digital to thank for their highly organised professional installation and ongoing technical support. We would highly recommend their services to any potential customers.”

Becky Glenister – Event Manager, Marwell Zoo

“Eclipse Digital Media Limited have done an fantastic job supplying digital signage around the park… they have been professional and extremely helpful throughout the entire process. They have provided us with valuable training, ongoing support and help in using the digital signage system, which was new to all of us involved at Marwell.”

Jordan Langdon – Assistant Events Manager, Marwell Zoo

RESULTS

+ Eye-Catching Communication Tool
+ Interactive Map
+ Custom Enclosure
+ One Happy Customer

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