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Kings Place
Indoor Narrow Pixel Pitch LED and Digital Signage network

“Eclipse Digital were fantastic at their delivery and the system has proven to be robust and exactly what we wanted. We’d recommend their services to anyone! ”
Chris Phillips, ICT Director, Kings Place

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CLIENT BACKGROUND

Kings Place is an independently-funded arts and conference venue in the heart of Kings Cross. Their programme is as diverse, engaging and innovative as the city it’s based in. Kings Place provide a diverse offering of music, spoken word, festivals, comedy and visual art.

UNDERSTANDING THEIR NEEDS

Eclipse Digital Media began working with Kings Place in 2014, where the initial requirement was to migrate from an existing digital signage platform to a new, technically strong and feature rich platform. Over a period of ongoing consultation consisting of various on site meetings, product demonstrations and phone calls, Kings Place were able to identify their digital signage requirements clearly and outline exactly what was most important to them in terms of the new system and display solutions.

Kings Place required an on-premise signage solution with the ability to support live network broadcast streams from events. They also wanted a ‘big impact’ signage solution for their reception space to replace the manual wooden boards.

“Eclipse Digital presented expert knowledge with the ONELAN solution and understood our requirements and objectives perfectly”

Chris Phillips, ICT Director, Kings Place

INSTALL

Digital Signage System

After a consultation period and various product demonstrations and evaluations, Eclipse Digital Media helped Kings Place to settle on using a ONELAN digital signage system.

This system includes an on-premise Content Management Server (CMS) along with a number of Subscriber NTBs some of which include stream-in licenses to decode and display UDP streams broadcast on the Kings Place network.

The subscribers are connected to various displays around the building utilising the existing screen hardware available.

Reception LED Wall

Initially Kings Place specified a video wall requirement for the Reception area to deliver their ‘big impact’. With the dimensions available and desire for making a maximum impact to visitors, Eclipse Digital spent time proposing a variety of video wall solutions along side an LED Narrow Pixel Pitch Video Wall.

To help convince Kings Place LED was the right product for them, Eclipse Digital worked with PSCo to arrange an on site demonstration day where a 3.2mm and 2.4mm pixel pitch Absen LED panels were set up and Kings Place staff were invited to view and examine in detail. After this demo day, Kings Place agreed LED was exactly the right product and opted for the 2.4mm pixel pitch LED panels.

The solution installed was 30 Absen N2 panels covering 2.8m x 1.73m and offering a resolution of 1200 x720. This was installed with a bespoke mount and side framework, along with a light sensor to automatically modulate the brightness of the LED.

Eclipse Digital Media installed all the controllers, remote management computer, digital signage player and light sensor kit within a wall mounted data cabinet in an alcove area behind reception. Eclipse Digital Media also manufactured and installed the alcove door system with integrated light sensor.

eclipse-digital-media-digital-signage-av-solutions-apetito-customer-visitor-centre-case-study-customer-waiting-area-1aeclipse digital media - digital signage and av solutions - apetito customer visitor centre - reception and customer waiting area
eclipse-digital-media-digital-signage-av-solutions-apetito-customer-visitor-centre-case-study-customer-waiting-area-1aeclipse digital media - digital signage and av solutions - apetito customer visitor centre - reception
eclipse-digital-media-digital-signage-av-solutions-apetito-customer-visitor-centre-case-study-customer-waiting-area-1aeclipse digital media - digital signage and av solutions - apetito customer visitor centre - waiting area

RESULTS

“When we opened doors in 2008, the original design team had implemented a digital signage platform already. Although at the time, this system proved to be okay, technology in this area of the market was growing rapidly and it became obvious that the Windows based system was soon becoming outdated and unable to support modern video codec standards. As part of our review into potential replacement platforms, we spend time at conferences such as ISE in Amsterdam to compare the market in which more modern Linux based systems were becoming more common.

We first met Eclipse Digital Media when one of our companies, Green and Fortune were looking for a retail screen for their new events space for their new head office within the venue. Through our experience working with Eclipse, along with our growing relationship with Chris Wood at ONELAN, we opened discussions about the possibility to migrate our signage system to ONELAN in phases. Eclipse Digital presented expert knowledge with the ONELAN solution and understood our requirements and objectives perfectly, as such we soon progressed with a partial introduction as a proof of concept. This proved very quickly to be the right solution and we decided to replace the whole of C-Nario with ONELAN and never looked back.

In the middle of 2017, the Executive Chair of Kings Place Music Foundation, Managing Director and I discussed options to digitise the area behind the welcome desk as part of a venue wide digital upgrade. We outlined our ambitions with Eclipse Digital (as well as some other AV companies) and they came forward with a number of very well considered ideas, including the possibility of building a dedicated LED wall. Because there were uncertainties of this technology, Eclipse Digital arranged with their distributor to bring in two different versions of the Absen LED panels, one with a better pixel pitch, so that we could test the technology against our own content whilst pointing venue lighting on them to test against ambient lighting. This proved to absolutely be the right solution for us and everyone involved bought into the solution. Once this decision was made, Eclipse Digital were fantastic at their delivery and the system has proven to be robust and exactly what we wanted. We’d recommend their services to anyone!”

Chris Phillips, Director of ICT, Kings Place

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