Effective date: 24th May 2018
What Information Do We Collect?
If you place an order with Eclipse Digital Media Ltd either via our website, over the phone or via email, we will only collect information that is essential to processing your order. We will request that you provide this to us for the sole purpose of processing your order and we will not use this for any other purposes, other than your order.
Information we request that you provide to us is:
How Is My Information Used?
Your information is only used to process your order. We do not sell or rent your information to anyone.
In order to complete orders, we may be required to share some of your information with our trusted third party suppliers including distributors and manufacturers of the products you are purchasing. This information is required for things like direct shipping of products to you or obtaining project pricing.
The only other instances where we may be required to share your information is if we are required to do so by law or by judicial process or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
Security and Storage
Orders placed with Eclipse Digital Media and processed will require us to obtain and store these details in either or both of the below locations:
2) RackSpace UK – this is where our website is hosted and our database servers are located. For more information about their security policy see here: https://www.rackspace.com/en-gb/security and for more inforamtion about their privacy and GDPR policy see here: https://www.rackspace.com/en-gb/gdpr
Cookies and Browser Information
Cookies are information packets sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers. There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.
Eclipse Digital Media uses the following cookies on this website, for the following purposes:
Session cookies to store your shopping cart content while browsing our website.
Google Analytics cookies
Most browsers allow you to refuse to accept cookies.
In Internet Explorer, you can adjust your cookies settings by clicking “Tools”, “Internet Options”, “Privacy”.
In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.
In Chrome, you can adjust your cookies by clicking “Settings”, “Show advanced settings”, “Privacy”, “Content settings”, “Cookies”.
In Safari, you can adjust your cookies by clickcing “Preferences”, “Privacy”.
For more information about Cookies and how to disable them please visit: http://www.allaboutcookies.org
Eclipse Digital Media Ltd
Unit L, Linsford Business Park
T: +44(0)8450 944 954